The hotel industry is one of the most important pillars of the Greek economy and is based on the trust and satisfaction of visitors. Hotel insurance does not only concern the protection of building facilities, but also the coverage of customers, staff, equipment and services provided. A comprehensive insurance policy provides the certainty that the hotel will continue to operate smoothly even after an unforeseen risk.
We cooperate with the most reliable insurance companies in the Greek and international market and, after studying the size and specific needs of each accommodation (hotel, boutique hotel, guesthouse, villas, rooms for rent), we propose personalized insurance programs that offer full protection and at the same time remain beneficial for the owner.
Hotel insurance coverage
Basic coverages
- Fire, explosion and natural phenomena (earthquake, flood, storm, snow, hail).
- Water damage (pipe leaks, floods).
- Theft or burglary of equipment, furniture and machinery.
- Breakage of glass and signs.
Specialized coverages for hotels
- Customer liability: coverage in the event of accident, injury or damage to personal belongings of guests.
- Employer's liability for work-related accidents of staff.
- Coverage of high-value equipment (kitchen appliances, washing machines, refrigerators, heating/air conditioning systems).
- Loss of income in the event of a shutdown due to a covered risk.
- Swimming pool, spa and sports facilities.
- Insurance of outdoor spaces (gardens, parking, event spaces).
- Coverage against food poisoning or other incidents related to feeding customers.
- Coverage against cyber attacks (cyber insurance) to protect reservations, customer data and online payments.
Factors affecting the cost
The amount of the premium is calculated based on:
- The category and capacity of the hotel (e.g. boutique hotel, large resort).
- The location (seaside, mountain, urban).
- The services provided (swimming pool, spa, restaurant, conference spaces).
- The value of the building, equipment and furnishings.
- The number of visitors and employees.
- The security measures it has (alarm, cameras, fire safety systems).
Useful observations
- Hotel insurance is a significant advantage over the competition, as it strengthens the credibility of the business towards partners, tour operators and guests.
- Many times, international partnerships or booking platforms ask accommodations to have adequate insurance.
- Specialized insurance protects against incidents that may damage the image and reputation of a hotel.
With the right insurance coverage, the hotelier can focus on the hospitality and experience of his customers, knowing that he has secured the business, his staff and his guests against every possibility.
